STEPHEN B. KNOUSE (PhD OHIO State)

Alvin and Patricia Smith Professor Head of the Department of Management

Teaching Interests
• Human Resources Management
• Organizational Behaviour
• Quality Management
Research Interests
• Total Quality Management
• Diversity Management
• Impression Management
Recent Publications
• Human Resources Management Perspectives on TQM: Concepts and Practices ( American Society For Quality Control Press )
• The Reward and Recognition Process in Total Quality Management ( American Society for Quality Control Press )
• Hispanics in the Workplace ( Sage Publications ).

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