STEPHEN B. KNOUSE
(PhD OHIO State)
Alvin and Patricia Smith Professor
Head of the Department of Management
Teaching Interests
- Human Resources Management
- Organizational Behaviour
- Quality Management
Research Interests
- Total Quality Management
- Diversity Management
- Impression Management
Recent Publications
- Human Resources Management Perspectives on TQM: Concepts and
Practices ( American Society For Quality Control Press )
- The Reward and Recognition Process in Total Quality Management
( American Society for Quality Control Press )
- Hispanics in the Workplace ( Sage Publications ).
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